Let those who have never made a mistake raise their hand. Unfortunately, mistakes are part of the human experience. The consequences of our blunders, on ourselves or those around us, are not always insignificant, and sometimes a simple "excuse me" is not enough to repair a relationship.
What if your interlocutor was expecting other words that would reassure them of your sincerity? In other words, what if you two weren't speaking the same language of apology?
This is precisely what Jennifer Thomas and Gary Chapman (author of the bestseller *The 5 Love Languages*) believe after a study on how people apologize. Their experience in marriage counseling led them to observe the misunderstandings these differences can create within relationships. Identifying five distinct apology languages, they show us in this book how to better understand our own apology patterns and decode those of others. The art of offering sincere apologies can not only be learned easily but also revolutionize our relationships, breaking down barriers that previously seemed insurmountable. In this book, the authors offer valuable life lessons accessible to everyone and provide guidance for healing relationships—romantic, familial, professional, neighborly, and beyond.
ISBN: 9782863143520