What to do with people who irritate you or don't understand you?
Maybe it's a difficult, or even impossible, person who signs your checks at the end of the month or who shares your office. The good news is that people can change and you can personally help!
Norman Wright presents effective communication techniques to establish harmonious relationships with the different types of people who populate the world of work. It's about practicing listening, speaking and thinking skills until you find a common language. Why not start today? Norman Wright is also the author of the highly acclaimed Communication, the Key to a Successful Marriage.