Resolve conflicts, improve teamwork and build trust
It's Monday. You begin your working week within a united and caring team. This week promises to be busy and full of challenges, but you are calm, because you know that you are recognized and valued for your skills.
Another Monday, you sit at your desk with a sinking feeling in your stomach: a conflict has broken out at work, new people have arrived and you can't get along with them. You don't really feel like you belong anymore. You react badly, but you don't know how to correct the situation.
In Creating a good atmosphere at work , Gary Chapman teamed up with two consultants, experts in workplace relations, to propose an effective strategy to regain harmony at work.
You will learn how to:
- Identify the causes of conflicts at work.
- Avoid unnecessary arguments.
- Repair relationships when you have wronged someone.
- Leave past hurts behind you, and rebuild trust.
Regardless of your industry or level of responsibility, this book will help you build better relationships with your colleagues and regain enthusiasm for work.
Authors: Gary Chaoman, Jennifer Thomas and Paul White
ISBN: 9782863145463